Refund & Dispute Policy

Consulting Services

Our consulting service refund policy is structured to maintain fairness and transparency:

Key Terms

Initial project deposits secure our resources and are non-refundable
Milestone payments are directly tied to delivered work
Service agreement terms govern all dispute resolutions

API Services

For our API and infrastructure services, the following policies apply:

Subscriptions

Cancel monthly plans anytime
Pro-rated refunds available
30-day satisfaction guarantee

Usage-Based Services

Pay only for what you use
Unused credits may be refunded
Usage logs available on request

Contact & Support

Our support team is ready to assist with any refund or dispute matters:

Email:support@aklotech.com

Response Time:Within 24-48 hours

Hours:Monday-Friday, 9am-5pm EST